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This podcast is dedicated to providing the key ingredients to transform your employees into a dream team that creates consistent results in every aspect of the business including; team empowerment, leadership, business development, communication hiring, and firing. 

As some of the country’s leading staffing & management consultants, we help business owners (Entrepreneurs) and the team that support them (Intrapreneurs) to powerfully connect and work together to grow the business, together.

Oct 22, 2024

In this episode, Molly dives into strategies designed to help you transform your law firm from being overburdened practitioners to successful business operators. As legal professionals struggle with balancing client service and business management, she reveals the path to achieving this harmony through optimized staffing and procedure redesign.

 

Key Takeaways:

  • Hire a Chief Client Experience Officer (CXO) to enhance client interactions and manage intake processes effectively.
  • Develop a process map to better understand and optimize your firm's workflow.

  • Consider employing a dedicated salesperson to manage leads and improve conversion rates.

  • Focus on transitioning from daily operations to a visionary leadership role as a Chief Business Officer (CBO).

  • Implement a client care program to generate a steady stream of monthly recurring revenue (MRR).

 

Quote for the Show: "What do you need in place to live the life you want and to eventually retire from it all?" - Molly McGrath

 

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