Mar 26, 2020
Our guest today is
Jennifer MacDonnell of Kaiser Law Group and Estate
Planning and Elder Law firm in Southern CA. Jennifer shares with us
the tools she has adopted to support, protect and defend her
attorney's time, calendar and energy.
What you will Learn in this
- How to deliver on the client
experience (and exceed $ goal) not when your attorney needs to be
out of the office…for weeks!
- The attributes to look for
employees in your KEY employees to get them to step up and
- How to respond to CRISIS in your
law firm and pivot to deliver on the client experience and reach
goal month in and month out.
- How to under-communicate and
over-communicate with project management, follow-through and
Hiring & Empowering
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