Mar 26, 2020
Brief Episode Description:
Our guest today is Jennifer MacDonnell of Kaiser Law Group and Estate Planning and Elder Law firm in Southern CA. Jennifer shares with us the tools she has adopted to support, protect and defend her attorney's time, calendar and energy.
What you will Learn in this Episode:
- How to deliver on the client experience (and exceed $ goal) not when your attorney needs to be out of the office…for weeks!
- The attributes to look for employees in your KEY employees to get them to step up and lead
- How to respond to CRISIS in your law firm and pivot to deliver on the client experience and reach goal month in and month out.
- How to under-communicate and over-communicate with project management, follow-through and over-deliver strategy.
Links and Resources
Hiring & Empowering Solutions on Facebook