Dec 5, 2023
In this episode, Molly discusses the importance of law firm culture and how it impacts employee satisfaction and retention. She emphasizes the difference between core values and culture, and shares examples of how law firms can improve their culture.
Key Takeaways:
- Law firm culture is a way of life for a group of...
Nov 28, 2023
In this episode, Molly discusses the danger of accepting mediocre work in law firms. She emphasizes the importance of continuously striving for growth and improvement, even when things are going well. She encourages law firm owners to get curious, ask the right questions, and analyze key metrics to ensure...
Nov 21, 2023
In this episode, Molly discusses the issue of conflict in law firms and the importance of addressing it in real-time. She challenges the notion that conflict is inherently negative and suggests that it only arises when conversations are avoided. She also raises the question of whether individuals are in the right role...
Nov 14, 2023
In this episode, Molly addresses the issue of attorneys avoiding administrative tasks and hiding from their team members. She provides practical strategies for team members to approach their attorneys and offer assistance in completing tasks. Molly also encourages attorneys to be open to feedback and create a...
Nov 7, 2023
In this episode, Molly discusses the challenges law firms face when prospects are unresponsive and shares strategies to improve follow-up and conversion rates. She emphasizes the importance of clear communication and understanding the different stages of the client's journey. Molly also highlights the need for a...